Detail JD:

Should be able to resolve customer queries & handle grievances to preserve the company’s reputation
Build sustainable relationships and trust with customer through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take the extra mile to engage customers & take initiatives in the team
Making sure the job is completed within the defined SLA / TAT time
Should be focused to achieve 100% customer satisfaction and zero client or customer escalations
Informs customers by explaining procedures; answering questions; providing information
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
Escalate appropriate issues and follow-up till closure
Keep records of customer interactions, process customer accounts and file documents

For a Client of Teamlease Digital recruiting Process Executive candidates nearby Hyderabad,.For a Client of Teamlease Digital vacancies for Process Executive is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of candidates every year based on the skills. The candidates with BA, BBA/BBM are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Hyderabad, can apply for Process Executive position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.