Principal Global Solutions Limited jobs - Process Specialist

Indicative years of experience 2 years 

Verify create modify and update claims and servicing records for group and individual customers within defined SLA Reporting relationship 

This position will report to Associate Manager Operations 

Analyze details to determine appropriate action needed in term of processing the transactions Consult available resources including technical documentation updates computer system application features coworkers and Mentors to perform daily task Make suggestions for improvement in procedures processes

Efficiently and effectively process work to meet or exceed production expectations

Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFGImprove personal effectiveness that positively impacts work environment and enhancement of skills

Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process

Compliance to PGS policies and Flexibility as per business needs

Perform other job related duties other processes within the BU or special projects as required or as assigned by superior Must have Education Graduate Bachelor s degree any stream Other Good knowledge of Insurance Domain and Industry Insurance and Financial Institution experience preferred Competencies Make sound business decisionEmbrace ChangeBuild strong PartnershipGet results

Act StrategicallyLead Cultivate Talent