Oorwin jobs - Product Associate

Oorwin is an AI-enabled integrated platform for Sales, Recruitment, and Human Resource management. We provide an end-to-end solution to increase productivity and ROI for Staffing & Consulting companies by streamlining the sales process, improving recruiter productivity, providing greater candidate & employee engagement, resulting in ultimate customer satisfaction. We at Oorwin are looking for a Product Associate to join us

Job Requirements:

• Building a URL-specific library/knowledge base on Oorwin for product features/manuals, product tour checklists, etc
• Managing the product walkthrough tool end-to-end for content and analytics
• Checking an updating the product flows post releases 
• Use analytics to gauge effectiveness and areas of improvement 
• Improve customer experience through NPS, feedback, short surveys, etc
• Creating high-quality documentation that is appropriate for its intended audience
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Creating high-quality documentation in the form of articles/blogs that is appropriate for its intended audience
• Write easy-to-understand help text, online help, and guides for Users

Eligibility:

• Requires a bachelor's degree
• Up to 3 yrs of work experience preferred
• Preference for experience in software product companies (preferably in CRM, ATS, HRMS)

Skills:

• Good communication skills
• Good interpersonal skills and ability to coordinate with multiple teams like Product, Support, Marketing, etc
• Ability to deliver high-quality documentation with attention to detail
• Ability to quickly grasp complex technical concepts and convert them to easily understandable in text, pictures, and infographics
• Analytical skills to read and interpret data and take requisite actions
• Demonstrated skill in expressing ideas clearly and effectively
• Demonstrated skill in accurate record keeping with strict attention to detail, organize and maintain efficient files and records

In return, you can look forward to working with one of the fastest-growing product start-ups in the country with a culture that fosters positive energy and inclusion.