Product Solution Engineer 2
Location: Bangalore
Open Positions: 2
Skills Required: Coding, Programming, Trouble Shooting, Debugging, Production Support, SQL
Years Of Exp: Above 3 Years
Responsibility:
- Develop a deep understanding of internal application behavior.
- Analyze problems of low complexity, diagnose and fix bugs of low complexity when appropriate.
- Work with developers to identify and resolve more complicated problems
- Address urgent issues quickly, work within and measure against customer SLAs
- Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting.
- Provide feedback from customer users to the team.
- Maintain ongoing record of problem analysis and resolution activity in an on call tracking system.
- Proactively monitors production and non-production environments and applications
- Develop smaller complexity features/enhancements in existing system components
- Triaging of issues and adhering to SLA’s.
Must Have Skills:
- Excellent leadership skills to mentor the engineers in your team.
- Understanding of technologies and architecture in a highly scalable and available setup.
- Understanding of highly transactional, large relational and complex systems.
- Superior delivery skills to manage projects and delivering high quality deliverable on time.
- Above 4 years of experience with technology depth as well as good people skills.
- A BE/B.Tech in Computer Science or some equivalent academic stance.
- At least 5 years of experience in product development or test engineering.
Desired Skills:
- Good exposure to MySQL and writing SQL queries
- A prior experience in the production support.
- Prior programming experience ; Java preferred
- Have spent 3+ years at a startup or worked in a small and reasonably independent team/ dev center