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Replicon jobs - Product Support Associate

Product Support Associate

Replicon

location

experience

0.5 to 3 Years

salary

Salary not disclosed

qualification

matching job

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Posted: 4 Years ago

Views: 6

Applications: 0

Openings: 1

Job Description

Product Support Associate

Location : Banglore

Key Responsibilities :

Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
Solid understanding of products limits and suggesting ways of improving the product.

Qualifications :

Any Bachelor's Degree
At least 6 months to 3 years of experience in software application support and/or infrastructure support
Should have good knowledge in Trouble shooting preferably IT application support.
Excellent written and oral communication skills
Demonstrated superior customer service skills
Ability to adapt to new technology and work on the same.
Open to work in a 24/7 support environment.

Job Particulars

Role Others

EducationAny Graduate

Who can applyExperienced (0.5 to 3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id168335

Job Category Others

StateKarnataka

Country India

About Company

Replicon is the leading provider of cloud based time tracking applications. Our award-winning products are delivered 100% in the cloud on a single platform, and are therefore simple and hassle-free to trial, buy, deploy and use. We are a global company with employees in the United States, Canada, India, the United Kingdom and Australia.

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