Great Developers Info Tech Pvt. Ltd jobs - Product Support / Customer Relation Executive

Product Support / Customer Relation Executive

Great Developers Info Tech Pvt. Ltd
experience Fresher
salary 2,40,000 - 3,60,000 Per Year
qualification
Read More...
share this job
save job
Job is expired
Posted: 4 Years ago
Views: 4
Applications: 1
Openings: 3

Job Description

  • Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product.
  • Responding to and Answering Calls, Emails and Web Tickets of end-users in a cordial, professional manner
  • Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled
  • Providing first level support on our services via remote desktop calls if required
  • Route/Assign tickets to the appropriate support group, if necessary.
  • Identifying and escalating high-severity, priority issues 
  • Updating Pending Tickets with timely, precise, accurate updates
  • Following-up with end-users, if necessary, for the closure of pending tickets
  • Candidate Profile
  • Excellent communication skills in English/ Hindi, with a neutral accent. 
  • Excellent written communication skills with email etiquettes. 
  • Good problem solving and analytical skills
  • Excellent customer service skills
  • Should be customer-service oriented. 
  • Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Written-test
Employment TypeFull Time
Job Id177357
Job Category Tech Support
StateUttar Pradesh
Country India

About Company

Great Developers is a team of young, dynamic and go-getter personalities. The company was started with the aim that every person should leverage the power of Information Technology. 
Similar Jobs
experience Fresher
locationNoida
salary 15,000 - 20,000 Per Month
Just Now
Quick Apply
Telecaller
BLUE SKY CAPITAL SERVICES PVT LTD
experience Fresher
locationNoida
salary 10,000 - 25,000 Per Month
3 Days ago
Quick Apply
Telecaller
DAAMRI DEALS PVT LTD
experience 0 to 1 Year
locationNoida
salary 15,000 - 20,000 Per Month
9 Days ago
Quick Apply
Relationship Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationNoida
salary 48,000 - 78,000 Per Month
13 Days ago
Quick Apply
Telecaller
PERFECT TUTOR
experience Fresher
locationNoida
salary 15,000 - 25,000 Per Month
12 Days ago
Quick Apply
Technical support
MULTINATIONAL INFORMATION TECHNOLOGY SERVICES AND CONSULTING COMPANY
experience 1 Year
locationNoida
salary 24,500 - 30,000 Per Month
14 Days ago
Quick Apply
Relationship Manager
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationNoida
salary 45,000 - 75,000 Per Month
15 Days ago
Quick Apply
Relationship Manager
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationNoida
salary 45,000 - 75,000 Per Month
15 Days ago
Quick Apply
Relationship Manager
CASSIUS TECHNOLOGIES
experience Fresher
locationNoida
salary 48,000 - 78,000 Per Month
16 Days ago
Quick Apply
Relationship Manager
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationNoida
salary 45,000 - 75,000 Per Month
19 Days ago
Quick Apply
Relationship Manager
CLIENT OF HR TECH
experience Fresher
locationNoida
salary 45,000 - 90,000 Per Month
20 Days ago
Quick Apply
Outbound Sales Telecaller
PARSVATECH WORKSPACES PVT LTD
experience Fresher
locationDelhi,Mumbai,Noida
salary 15,000 - 20,000 Per Month
19 Days ago
Quick Apply
Relationship Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationNoida
salary 45,000 - 78,000 Per Month
25 Days ago
Quick Apply
Relationship Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationNoida
salary 45,000 - 75,000 Per Month
26 Days ago
Quick Apply
experience Fresher
locationNoida
salary 13,500 - 18,000 Per Month
25 Days ago
Quick Apply
Relationship Manager
FRESHERSWORLDCOM
experience Fresher
locationNoida
salary 30,000 - 80,000 Per Month
1 Month ago
Quick Apply
Relationship Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationNoida
salary 30,000 - 60,000 Per Month
1 Month ago
Quick Apply
Customer Support Service
FRESHERSWORLDCOM
experience Fresher
locationDelhi,Faridabad,Gurgaon,Ghaziabad,Noida
salary 25,000 - 45,000 Per Month
1 Month ago
Quick Apply
Technical Operations Associate
A CLIENT OF FRESHERSWORLD
experience Fresher
locationNoida
salary 25,000 - 45,000 Per Month
1 Month ago
Quick Apply
Customer Care Executive
CYFROWYDIGITAL SARVICES PVT LT
experience 0 to 0.5 Years
locationNoida
salary 9,000 - 15,000 Per Month
1 Month ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (5953) Admin (15) Agriculture and Dairy (0) Architect (709) Bartender (0) Beauticians / Spa (17) Bouncer (0) BPO / Customer care (18293) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (589) Cook / Chef (77) Counsellor (259) Data Entry / Back Office (12088) Data Analytics (2) Design / Animation (4465) Delivery (98) Digital marketing / SEO (918) Draughtsman/Draftsman (0) Doctor / Physician (65) Driver (4) Electrician (4) Engineer (39229) Engraver (0) Event Planner (0) Fire Fighter (2) Fitter (4) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (373) Housekeeping (10) HR (2084) Insurance Consultant (6) IT Hardware Engineer (2351) IT - Mobile Developer (3618) IT Software-Engineer (29164) IT Software-QA/Tester (21) Lab Technician (4) Language Translator (0) Legal (2) Librarian (0) Management Trainee (1245) Mechanic (522) Media / Journalism (302) MIS Executive (7) Moulder (0) Nurse (610) Nutritionist / Dietician (1) Office Assistant / Helper (10) Operations (10) Operator / Machinist (6) Packager (6) Painter (0) Pharmacist / Medical Rep (1591) Photographer / Videographer (0) Physiotherapist (1) Research/JRF/SRF (64) Plumber (0) Receptionist / Front Office (1832) Retail / Store Executive (220) Rigger (1) Sales / Marketing (6089) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (103) Teacher (419) Tool & Die Maker (2) Tourist Guide (0) Trainer (4) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (757)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.