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Posted on 04 Feb 19
Job DescriptionLast Date 05 Apr 19

Job Summary

  • Providing pleasant and professional customer service and technical support to current and potential customers of Replicon’s Product Suite and related environment via Telephone, Email, and Chat. 
  • Applying technology in multiple ways to configure the product and helping the customer’s resolve all queries related to Replicon products. 
  • Solid understanding of product’s advantages and limits and suggesting ways of improving the product via internal escalations.

Responsibilities and Duties

  • Ensure customer issues and queries are handled professionally and efficiently within the agreed SLA
  • Works well with customers to maintain a high level of customer satisfaction and develop strong relationships by being a consultant and providing right resolutions.
  • Learn and stay current with product knowledge of the companies software and its range of product solutions.
  • Help our customers maximize their business benefits from the companies solutions.

Required Experience, Skills and Qualifications

  • Bachelor’s degree in Science/Engineering
  • Knowledge of programming languages will be a plus
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
  • Excellent interpersonal skills
  • Inclination towards technology
  • Intermediate with MS Office

Benefits

  • 5 Days.
  • Night Duty
  • Job Types: Full-time, Internship, Fresher

Job Role

Interview Type

Written-test, Face to Face Interview, Group Discussion

Company Description
Youth4work.com is a ‘People Platform’ which empowers youth to assess themselves, improve their talents and showcase themselves for their talents and professional achievement.

We call what we are building ‘Human Tech’ which gathers intelligence and deep insights on each and every member of Youth4work.

The core belief is that each individual is unique and always goes through a Journey of:-

  • Identifying his/her true Talents

    With a Billion people across the world & probably a million of chrecter sets / skills that make each person unique vis-a-vis the other. Youth4work assists each individual to tests themselves and find their own unique strengths & weakness and build their own talents map and understand their own psychological strengths.

    2. Improve Themselves

    Youth4work empowers each individual to become a part of a community of like talented individuals and enables them to share and learn from each other. The ‘Human tech’ suggests the right education personalized for each individual to help them grow more professionally in the area of their real interests and true talents.

    3. Showcase themselves

    With almost a Million Youth who have assessed themselves and built their assessed professional profiles their are a billion data points on for individuals, skills and market that enables the ‘human tech’ to compare each individual to millions of others and help showcase them for their respective talents & strengths for the right opportunity.

    Youth4work impacts professional human lives from the very foundation. We aid young generation right from their college, in their education & preparation and eventual career journey and personal professional growth. Youth4work believes in building a Transparent Platform, a marketplace for true talent which is more than a business for us. We have made an impact on thousands of lives and driven to positively impact millions more.

  • TeamLease