Zycus is looking to
hire BE / MBA 2022 – 23 graduates as
Product Technical Analyst and is organizing a Walk-In drive on
7th October, 2023 at our office in Mumbai. In
this role, you will be part of a US Delivery Team and work with our
global customers in supporting our AI-driven procurement solution and
serve as a subject matter expert on Zycus Procurement Performance and
Spend Analytics application.
As a Product Technical Analyst at Zycus, you will:- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work
on all aspects of Zycus Support Desk and be the first point of Contact
for Customers having queries/ issues related to Zycus products & be
available on email/ chat/ call mediums for the Customer concerns
- Work
with the Technical Account Management Team to ensure deliverables are
on-time, increase efficiency and resolve issues for customers by
coordinating with multiple Teams from Zycus & Customer side to
achieve Customer Satisfaction
- Participate and contribute to
best practices (tools/process), knowledge sharing & find ways to
automate and ideate new things to enhance Customer experience, reduce
manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide
strong technical understanding of Zycus product with the ability to
discuss and demonstrate the Zycus Solution and how it may be configured
to meet a customer’s business needs.
Click here to apply: https://zycus.skillate.com/jobs/54825
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts .
- Flexible,
enthusiastic approach to work including a strong desire to learn new
tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
Salary Range: INR 4,50,000 to INR 5,00,000Walk In Drive Date: 7th October, 2023Time: 10:000 AM to 4:00 PM
Note:
1. Candidates need to apply for the job online before the Walk-in
2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original.
3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass.