Zycus Infotech Pvt Ltd jobs - Product Technical Analyst

Product Technical Analyst

Zycus Infotech Pvt Ltd
experience 0 to1 Year
salary 4,50,000 - 5,00,000 Per Year
qualification
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Job is expired
Posted: 1 Year ago
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Applications:
Openings: 1

Job Description

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 7th October, 2023 at our office in Mumbai. In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.
As a Product Technical Analyst at Zycus, you will:
  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  •  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
  •  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Click here to apply: https://zycus.skillate.com/jobs/54825
  • Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
  • Experience Level: 0-1 years
  • Strong written and verbal communication skills
  • Willingness to work 24*7  shifts .
  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Ability to collaborate with various internal and external stakeholders
  • Ability to learn, execute and excel. Multitask and work with priorities
Salary Range: INR 4,50,000 to INR 5,00,000
Walk In Drive Date: 7th October, 2023Time: 10:000 AM to 4:00 PM
Note:
1. Candidates need to apply for the job online before the Walk-in 
2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original.
3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass.


Job Particulars

Role 
Education BE/B.Tech, MBA/PGDM
Who can apply Freshers and Experienced (0 to1 Year )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1236234
Job Category Core Technical , MBA
Locality Address Mumbai-Others
State Maharashtra
Country India

About Company

Zycus Infotech Pvt Ltd
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