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Production Support Engineer

For a client of TeamLease Services Ltd
Experience : 3 to 8 Years
Education : BSc, BCA, BE/B.Tech
Location : Mumbai
Per Year: Rs. 5,00,000 - Rs. 10,00,000
Job Role : Engineer
Posted on 05 Jun 20
Job is expired
Job DescriptionLast Date 04 Aug 20

Role Responsibilities:

  • Work actively with team members to analyze and resolve application issues
  • Identify defects, discrepancies, and trends by ways of code debugging or log analysis
  • Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
  • Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
  • Adopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost
  • Identify alerts / processes that can be automated and then work with Engineering team in automating them
  • Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
  • Actively participate in Change management process with view to manage risk in production environment
  • Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
  • Develop reports that provide trending statistics to track and manage application health and support service performance
  • Willing to work in morning/afternoon shifts
  • Willing to learn and troubleshoot/support proprietary technologies not available through market place No knowledge of proprietary technologies is required pre-hire

MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB:

 

  • Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
  • Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with Dev teams and senior stakeholders
  • Good hands on in using Unix/Linux commands
  • One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc
  • One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2 

OPTIONAL SKILLS OR QUALIFICATION ( NICE TO HAVE )

 

Experience in the Financial Service Industry

Degree in Computer Science

Past development experience in any of the programming language

 


Job Type : Full Time
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
Job is expired
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