Essential Job Functions Assists in the design of and develops integrated solutions in accordance with corporate standards and products Provides basic technical support to customers by handling systemsrelated issues may provide oncall technical support telephonically and or electronically Assists in the analysis and resolves basic program support deficiencies and conducts testing to enhance performance Works on projects as assigned assists in supporting the efforts of technical support staff in the performance of assigned projects Implements and documents processes and procedures to ensure compliance with standard business practices Assists in the implementation of training tools and documentation Provides basic technical consultation on current and proposed systems to other organizations and clients Performs routine repairs maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures Investigates and resolves matters of significance Basic Qualifications Bachelors degree or equivalent combination of education and experienceBachelors degree in electrical engineering computer engineering computer science management information systems systems engineering or related field preferredThree or more years of experience in systems engineering software engineering operating systems programming or naval architecture Experience working with computer hardware operating system software and desktop applications with a specific concentration in one or more areasExperience working with one or more structured programming languagesExperience working with hardware or software design methods and processesExperience working with design principles and applications Other Qualifications Basic analytical and creative problem solving skills for creation and testing of software systemsBasic organization skills to balance and prioritize workBasic communication skills to provide systems diagnoses and resolution for current systemsBasic interpersonal skills to interact with customers senior level personnel and team membersAbility to work independently and as part of a teamAbility to integrate hardware and software systems Work Environment Office environment
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