s

Program Manager

Khoros
Experience : 0 to 3 Years
Location : Bangalore
Job Role : HR
Posted on 25 Sep 20
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Job DescriptionLast Date 24 Nov 20
ROLE

We’re looking to add an Engineering Program Manager to our global Program Management team
You will be responsible for identifying and leading organizational initiatives that impact the Khoros product roadmap delivery and quality
You will work across multiple teams within Product, Support and Engineering and build engagement among our internal stakeholders
Our team has a reputation of delivering value early and often, and we are looking to grow our team with a Program Manager who is service minded and skilled in stakeholder management

WHAT YOU’LL DO?

Lead technical program management for engagements across global teams across different time zone (primarily Central Time)
Lead key organizational/engineering initiatives, partnering with key stakeholders across product management, engineering manager, architects and quality engineering leader
Communicates, through multiple frameworks, to various levels of the organization to keep them updated on engineering initiatives and program status Communicates status in a timely, effective, and efficient manner
Build and maintain strong cross-functional relationships / alignment with partners across the business (eg Program Mgmt, Product Management, Development and Quality Engineering)
Setup and monitor delivery metrics and use data & metrics to drive key decisions
Highlight risks and issues and proactively work with stakeholders to resolve them
Demonstrate Change Management capabilities in key transformation and technology programs

WHAT WE ARE LOOKING FOR?

Overall 6-8 years of experience with 4+ years of program management experience in a SaaS product development environment
Demonstrated experience managing large Agile global programs and very good understanding of software engineering practices
Excellent global stakeholder management skills with ability to build relationships and collaborate across a variety of stakeholders
Demonstrated experience setting up, driving and monitoring key business metrics for projects and programs these metrics
Identify programs, corrective actions and continuous improvement opportunities based on quantitative and qualitative data
Strong quantitative, analytical and problem solving skills
Ability to seamlessly communicate to various levels of the organizations
Possesses strong verbal and written communication skills
Adept in project management and working in a distributed global engineering ecosystem
Some background in hands-on development, Jira administration and/or building dashboards in BI tools will be a plus

WHAT WOULD ADD VALUE ?

Agile Certifications such as CSM, PSM will be highly desirable
Good working knowledge of development tools such as Jira, Confluence, BI tools like Tableau, Domo, etc
YOU BELIEVE
Servant Leadership is the key to successful change management, and you take pride in delivering value to the Engineering org
Autonomy is awesome and technology will shape the future

WHY SHOULD YOU JOIN OUR TEAM ?

Awesome Culture
Performance Driven
Flexible Working hours
Great Benefits
Health, Dental & Visual insurance
Gym Allowance
Well stocked Pantry
Commute and leave allowance
Generous leave policy
Competitive Compensation
Among the best in industry
Annual bonus
Equal employment opportunity
Our employment practises 

OUR VALUES

We earn trust through our actions and attitudes

We win and grow as one team

We listen learn and lead to help our customers succeed
  • Program Manager
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
About Khoros

Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.
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