Role : Program Manager
Job Location : Porur, Chennai
Experience : Minimum 5yrs of experience in sales/business development/marketing
Qualification : Any degree
No. of Positions : 1
No. of Days Working : 6 days
Industry : Educational Industry
Detail Description :
- Planning, forecasting and analyzing market demand and student Trends.
- Responsible for Business progress & continual improvement.
- Should be able to set clear targets & achieve the same for the business growth – daily, weekly & monthly.
- Driving on-time PTM (Parent Teacher Meeting),close follow up on the rectification action items and ensuring that it is completed.
- Ensuring customer satisfaction and retaining the existing customers.
- Provide first line of contact with parents, prospective students and other business associates.
- Collaborate with faculty, operations head and administrators in the development, evaluation, and revision of various slots.
- Perform administrative duties such as monitoring & controlling absenteeism, conduct of class, movement of student.
- Responsible for customer interaction, Data Analysis, Tracking and
- Should be self driven in terms of prioritization, estimation and planning.
- To be the Bridge between Customers, Teachers, students, schools and organization.
- Problem identification and solving, bringing innovations.
- Based on the business need travel within Chennai would be engaged.
- Retention which involves scheduling and tracking
- Conducting Parents – Teachers meeting
- Problem solving, increasing the productivity improving processes
- Student data management (fees, leaves, comp-off, completion certificate)
- Handling the customers through social media
- Effective sms, whatsapp or excel in communication systems like social medias, mails etc.,
- Educate process and system to customers through various modes direct and indirect
- Proper time management, team management, ensure productivity for the team.