Kaplan jobs - Program/Operations Coordinator

Program/Operations Coordinator

Kaplan
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

Job Title
Program/Operations Coordinator

Job Description

Impact & Scope

The Program Coordinator is a member of the Licensure Operations Team. The Program Coordinator will support the operations of a variety of business lines at Kaplan including Nursing, Med and Bar, International and Contact Center Operations. S/he will work in partnership with cross-functional Kaplan team members (educational consultants, sales, logistical support, accounts receivable, etc) to maintain an industry-leading level of support and to provide detailed and timely execution of key operational activities.

Duties And Responsibilities
  • Update and maintain data of varied business lines using both proprietary business systems, and Third Party business systems / CRMs such as SalesForce, etc.
  • Conduct operational tasks such as: data entry, data reconciliation, processing student record updates, enrollment processing, book orders, test scheduling, student roster management, billing updates, facilitating student resource access, course scheduling, etc.
  • Provide direct support to the Director of Operations
  • Respond in a timely, accurate, and courteous manner to all e-mails and phone calls

Experience And Credentials
  • Bachelor’s Degree required
  • 3-5 years of experience as a coordinator in either program management, sales, customer service etc. Experience in internal and external customer service is preferred.
  • Successful candidates will be solutions oriented, highly organized, and demonstrate the ability to handle numerous details.
  • Must be fluent in English, both written and spoken.
  • Applicants must exhibit professional and courteous communication.
  • Ability to thrive in a fast-paced work environment.
  • Ability to work independently and/or in a team environment with little supervision; strong attention to detail and accuracy.
  • Strong knowledge of Microsoft Office (particularly Excel)
  • Applicants should be comfortable with technology, learning new software programs, problem solving.
  • Applicants must be comfortable working remotely with US-based teammates and across time zones.
Location - Bangalore, India

Only Bengaluru based candidates to apply

Location
Bangalore, KA, India
Additional Locations

Employee Type
Employee
Job Functional Area
Operations
Kaplan is an Equal Opportunity Employer

Job Particulars

Role Others
EducationOther Course
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id370915
Job Category Others
StateKarnataka
Country India

About Company

Kaplan
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