Project Support Engineer jobs in Mumbai at Wrtsil

Main Responsibilities

Performing allocated works, installations and services, participation in FAT/HAT/SAT, local coordination of works with customer’s representatives and other suppliers (holes drilling, cables type, integration with 3rd party, etc.)
1st & 2nd level technical support for Troubleshooting, technical skills and solution envision, personal and subordinates job planning capabilities.
Physical ability to cope with allocated work and travelling.
Remote, telephonic, email support to client for reported issues on software & hardware failures. Tracking of reported failure and ensuring the resolution/fixes in stipulated time. Escalating issue if not resolve locally with 1st & 2nd Level Technical Support.
Maintaining the log/register of technical issues reported & resolve for record and reference.
Maintaining log/register for spares and consumables for ready reference. Ordering/replenishment of consumed spares for future use of contracted period of project.
Project technical specifications, system design drawings and scope of supply preparation and review.
Identification and evaluation of technical solutions, preferred models and vendors for 3d party equipment which is to be used within the scope of supply
Performing customer support by email, phone and on-site, participation in customer visits (onsite/ on board / at shipyards)
Performing quality control of completed jobs.
Continuous improvement of his professional competence.
Following health and safety requirements of TRANSAS/WARTSILA and/or locals whichever applies.
Follow Quality Management system requirements.
Scope of supply review and validation in accordance with requirements and regulations
Estimation and scheduling of project activities
Assisting to Project Manager in cost estimations for scope of supply and services.
Supervising contractors within allocated scope of activities.
Negotiation with local vendors/contractors/clients for the scope of the technical services to be provided by them.
Installation activities of STC/SIM/Nav projects and services.
Liaising local logistic support, port access passes permissions for Wartsila and Wartsila subcontractor personals.
Liaising with client for preparation and submission of Project/CAMC/AMC support services invoices with help of project manager & payment follow-ups with clients.
Any other project specific task & roles not mentioned above but falls within responsibility of resident support engineer will be also considered as part of the responsibility.

Qualifications And Work Experience

BE / BTech/ Diploma in Electronics and Telecommunication Engineering.

Proficient in MS office.

Proficient in MS Visio and AutoCAD (added benefit).

Fluent in English (spoken & written).

Candidate having 2-3 years of experience as engineer associated with VTS/VTMS & Simulator Projects.

Knowledge & work experience in installation, servicing, commissioning of Marine Navigation equipment’s like Radar, AIS, VHF, VHF DF & data link VHF/UHF Radio data links, Microwave links, VSAT etc.