PTP Associate Jobs Opening in Heineken International BV at Hyderabad

As Business Leader:

 Understands and be able to communicate company strategy to team and

individuals

 Establishes team strategy aligned with

strategy and priorities

 Executes the process delivery with expected service objectives and quality

 Takes ownership for end-to-end process and service delivery including part of the

process delivered by GBO

 Solves operational issues and acts prevent it in future

 Prepares and analyses SLA/KPI reports with root cause analysis

 Ensures complete and up to date process documentation

 Actively attends the relevant operational meetings to discuss performance,

issues, collaboration

 Prepares and participates in business visits as per the agreed plan with SM

 Fosters business partnership and aligns the communication standards with OpCo,

GBO

 Ensures that effective controls are executed, monthly control reports are

delivered.

 Proactively raises any issue on design or execution of controls and propose

changes to make controls effective and efficient.

 Makes conscious decision regarding team’s costs (OT, travels, R&R, unused

holidays, band mix)

 Brings constructive, challenging ideas to drive Process standardization and takes

ownership of the agreed actions

As People Leader:

 Plans resources for the team, recruit right people, on-board them in the new role

 Plans individual’s and team tasks over time

 Provides ongoing, regular 1-2-1 feedback to team members on their performance

and development

 Handles underperformance timely and effectively and recognize good

performance and reward best people

 Assists to create SMART development plans based on 70/20/10 approach

 Plans succession, develop best people in the pipeline for leaders or experts

 Provides regular coaching and mentoring to team members