Roles and Responsibilities
CORE RESPONSIBILITIES
· Plan and execute all the scheduled classes across multiple centres, schools, colleges, corporate and online.
· Take up consistent training, up-gradation, and positive relationship with fellow mentors - both on the role and part-time.
· Identify trends and insights, and optimize class delivery performance and kit effectiveness based on the insights.
· Clarify doubts of both students and trainers – online and offline.
· Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
· Creating project manuals and work books
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