To provide, coordinate and support the creation, editing and delivery of technical documentation by the infrastructure product team at Emerson In addition, as time allows, to provide QA support on the usage and performance of our application infrastructure
Products and tasks covered include all aspects of configuration and management of Epos infrastructure, connectivity and data management, and future iterations of infrastructure and data management products in our Next Gen development on the Cloud
Working closely with Product Management, the employee will be expected to:
- take the lead on documentation of new functionalities developed by the team: directly by creating that documentation, and indirectly by working with and coordinating draft documentation by Product Managers and QA staff
- editorialize bug fix documentation (release notes) generated by developers and QA staff
- tasks to include rephrasing, reformatting, occasional image capturing
- exhibit an ability and willingness to proactively reach out to others for support, and coordinate information gathering as necessary
- regularly attend development (‘sprint planning’) meetings
- meet deadlines associated with release note and release (‘online help’) documentation
- (ideally) provide support to QA and Operations organizations as time allows
This role would best suit a confident individual with a passion for concise, unambiguous communication of technical topics, and a good grasp of IT and Data Management in general, especially systems and application configuration on Windows and Linux platforms
Future opportunities to grow within the organization might be anticipated within the QA, Customer Support and Product Management functions
Requirements
IT and/or Data Management qualification, degree level and above, or significant demonstrable experience of working with high performance client-server applications that work with diverse data types
3+ years’ experience in a related documentation and/or communication and/or QA role
Strong communication and documentation skills, including the use of modern communication media and methodology (especially web-based)
Excellent and precise written English
Good organizational skills
Independent, self-driven and confident in interaction with senior staff
WHY EMERSON?
Our Commitment to Our People
We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy Our training programs focus on end-to-end development from onboarding through senior leadership
Flexible and competitive benefits plans offer you the right options to meet your individual/family needs
Our success is measured by the positive impact we make on people, our communities and the world in which we live Learn more about us!
Our Commitment to Diversity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place
Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses Inclusion is creating a real sense of engagement, belonging and connection for all employees Learn more about our Culture & Values and about Diversity & Inclusion at Emerson
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Primary Location
India-Maharashtra-Pune
Job Function
Engineering
