Frankfinn Aviation jobs - Quality Analyst

Quality Analyst

Frankfinn Aviation
experience Fresher
salary 23,000 - 27,000 Per Month
qualification
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Job is expired
Posted: 1 Year ago
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Applications:
Openings: 1

Job Description

Roles & Responsibilities 
Analyzes/audits outbound calls, to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams. Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

·         Knowledge and prior experience of call audits – live audits and recorded, dip checks (as per the process), short calls, hygiene audits etc.

·         Candidates with Sales/Lead generation backgrounds preferred.

·         The ability to identify gaps and provide inputs to improve performance.

6 Days working, Sunday Fixed off 

No Cab/ Day shift ( 10AM- 7PM)

Any Graduates 

Lan: Kannada , Telugu + English 

Looking for Immediate joiners / 15 days of notice period is acceptable 



Job Particulars

Role 
Education B.Com, BA, BBA/BBM
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1351637
Job Category BPO , BSc/BCA/BBM
Locality Address Koramangala
State Karnataka
Country India

About Company

Frankfinn Aviation
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