Should have experience in managing team and handling escalations.
Qualification- Any Graduate (Regular Based)
3- 6Years
Job Location-Mysore
Job Role- Quality Analyst (International Voice support-Quality Analyst)
Interview Mode- face to face
Salary-₹ 1,50,000 – 3,50,000 P.A
US Process, Team Management, Quality Audit, Call Monitoring, Communication Skills, Customer Support, Quality Analysis, Calling, Voice Process, International Voice
Job Type- Permanent.
Job Description:
Experience- minimum 3 years of experience in International Customer Support US Process as Quality Analyst.
Qualification- Any Graduate (Regular Based)
Notice Period- Immediate
Shift-Flexible (US Rotational)
5 Days Working 2 Days Off
Skills Required:
1 – Excellent Communication Skills (verbal & Written)
2- Should team handling, Quality auditing, call monitoring.
3- Should have a minimum of 3 years of experience in International customer support.
4- Should have good people management experience.
5- Should have experience in managing team and handling escalations.
Industry Type: BPO, Call Centre, ITeS
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
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