Technotask Business Solutions Pvt Ltd jobs - Quality Analyst
Quality Analyst
1 Year
20,000 - 23,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Responsibilities:
Monitor and evaluate customer interactions, including phone calls, emails, and chats
Analyze data and identify trends related to customer interactions and quality
Develop and implement quality assurance processes and procedures
Conduct regular quality checks to ensure compliance with established standards
Provide feedback and coaching to agents to improve their performance
Work with cross-functional teams to identify and resolve quality issues
Develop and maintain quality metrics and reporting
Participate in process improvement initiatives to improve quality and customer satisfaction
Stay up-to-date on industry trends and best practices related to quality and customer service
Requirements:
Bachelor's degree in Business Administration, Quality Management or a related field
1 year of experience in quality assurance or a related field
Strong analytical and problem-solving skills
Excellent attention to detail and ability to multitask
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite and other relevant software applications
Job Particulars
Who can apply
Experienced (1 Year)
Hiring Process
Walk - In, Face to Face Interview
Employment Type
Full Time
Job Id
1673309
Job Category
Walkins , BSc/BCA/BBM , Tech Support
Locality Address
Enikepadu
State
Andhra Pradesh
Country
India
About Company
Technotask Business Solutions Pvt Ltd
Jobs By LocationVIEW ALL
Others also searched for
Active Jobs By Role
Safety Tips
How to get a Job early? Follow these tips1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.
Jobs By Roles- Accountant |
- Architect |
- BPO / Telecaller |
- Tech Support |
- Content Writer |
- Fashion Designer |
- Data Entry |
- SEO / Social Media |
- HR / Admin |
- Engineer(Core,Non-IT) |
- Sales Executive |
- Management Trainee |
- Design / Animation |
- Teacher / Trainer |
- Delivery Executive |
- Chef / Cook |
- Counsellor |
- More Roles
Jobs By Cities- Ahmedabad |
- Bangalore |
- Chennai |
- Delhi |
- Hyderabad |
- Kolkata |
- Mumbai |
- Pune |
- Noida |
- Gurgaon |
- Chandigarh |
- Panaji |
- Patna |
- Bhopal |
- Ahmednagar |
- Bhubaneshwar |
- Pondicherry |
- Mohali |
- Jaipur |
- More Cities
Save & Update More
