Quality Analyst jobs - Mumbai - NPM Recruitment - 1 to 2 years of experience - 04 September 2025

Quality Analyst

NPM Recruitment
experience 1 to2 Years
salary 30,000 - 35,000 Per Month
qualification
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Posted: 2 Days ago
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Openings: 99

Job Description

The Quality Analyst will be responsible for monitoring, evaluating, and improving the quality of calls, chats, and emails handled by agents to ensure the highest standards of customer satisfaction, compliance, and performance excellence.

This role requires a keen eye for detail, excellent analytical skills, and strong knowledge of BPO processes and quality metrics. The ideal candidate will ensure that customer interactions align with company policies, industry regulations, and performance benchmarks while driving continuous improvement across the organization.


Job Particulars

Role  BPO / Customer care
Education B.Com, BA, BBA/BBM
Who can apply Experienced (1 to2 Years)
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1791008
Locality Address Malad West
State Maharashtra
Country India

About Company

NPM Recruitment recruiting Quality Analyst Experienced(1 to2 Years) candidates candidates nearby Mumbai,.NPM Recruitment vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
NPM Recruitment Company recruits a lot of Experienced(1 to2 Years) candidates candidates every year based on the skills. The candidates with B.Com, BA, BBA/BBM are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Mumbai, can apply for Quality Analyst position in NPM Recruitment. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NPM Recruitment recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of NPM Recruitment and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of NPM Recruitment and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NPM Recruitment and near your city and get a secured career.
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Quality Analyst at NPM Recruitment