Ayurveda House Private Limited jobs - Quality Analytics

Quality Analytics

Ayurveda House Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 21 Days ago
Views: 2
Applications: 0
Openings: 1

Job Description

 Selected intern's day-to-day responsibilities include:


1. Perform quality monitoring and provide trend data, quality reports, and feedback to CRM and higher management
2. Review email responses to members and provide trend data, quality reports, and feedback
3. Participate in the design of call/email monitoring formats and quality standards
4. Use quality monitoring data management system to compile and track performance at team and individual level
5. Participate in member listening programs to identify customer needs and expectations
6. Provide actionable data to various internal support groups as needed
7. Coordinate and facilitate call calibration sessions for customer care staff
8. Perform other duties as assigned

Skill(s) required

  • Effective Communication
  • English Proficiency (Written)
  • MS-Excel
  • MS-Office
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2.   have relevant skills and interests

    Perks

  • Informal dress code
  • Number of openings

    1

     


    Job Particulars

    EducationB.Com, BA, BBA/BBM
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1541375
    Job Category Others
    StateDelhi
    Country India

    About Company

    Ayurveda House Private Limited
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