Williams Lea jobs - Quality Assurance Associate

Position Summary

:
■Responsible for producing documents as per client instructions on MS Office / Creative platform

■Excellent PowerPoint skills including animation / transition effects

■Interact with clients to clarify doubts and provide suggestions on layouts, designs

■Quality check the document output produced by the Document Specialists, before delivering to the end client, and report all impediments to the Training Manager / Process Trainer / Client Manager

■To be involved in all training program organized by Williams Lea part of orientation, induction and performance

■To be able to mentor and coach the set of members on their technical skills and to bring them up to required performance

■Produce all necessary reports related to Quality, Efficiency and other parameters to gauge performance of the Document Specialists / Team

■Works closely with Workflow Coordinators / Training Manager on a daily basis

Hours Of Work

■Willingness to work on day & night shifts (8 hours) on a rotation / continuous basis

■Flexibility to work on demand as per operational requirements

■Adaptable to work on Saturdays and Sundays, or on holidays

Job Qualification

■ Bachelors Degree in any discipline (preferable in Commerce / Arts / Literature)

■4 - 5 years of relevant work experience

■ MS Office 2007 / 2010 certification / qualification (preferable) with knowledge of Adobe suite (advantage)

Personal Competencies

■Self starter, proactive & assertive

■Presenting skills and MI preparation

■Team player and good interpersonal skills

■Leadership traits are essential to manage a team

■Strong organizing skills with good ability to multi-task

■Ability to work under pressure and deliver accurately on time

■Good command over English language – spoken and written

■Demonstrate ability to work independently on self-directed projects and to collaborate in a team

Work location - Chennai