Steering the efforts in formulating Quality Control SOP & setting up team for organization
Controlling the escalations related to strategic level stake-holders, including Head, Compliance,
Legal, and SARs related escalations
Drafting reports on Weekly Fraud Trends and Monthly Fraud Losses
Connecting with cross-functional team stakeholders Bi-weekly, to include Checks team,
Payments, Disputes, AML/Compliance, and Account Support team
Identifying potential areas of compliance vulnerability and risk; developing / implementing
corrective action plans for resolution of problematic issues; structuring & implementing various
fraud risk models to detect new accounts fraud applications
Reviewing and assessing process flows to detect potential risks, deficient controls, duplicated
effort, extravagance, fraud, and non-compliance with laws, regulations, and management
Handling high value fraud cases, defaulters, insolvent and legal clients and initiating appropriate
legal actions against the defaulters
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