Quality Manager Customer Support

Bounce
Experience : 0 to 3 Years
Location : Bangalore
Posted on 03 Jan 20
Job is expired
Job DescriptionLast Date 17 Jan 20
Quality Manager (Customer Support)

Bengaluru, Karnataka

  • Setting up the Quality process and drive as collective efforts
  • In - Presenting analytical findings to achieve continuous improvements
  • In leading team (by training & guiding) and driving motivation with positivity. Leadership Skills - should encompass - motivation, training - coaching 
  • A basic approach such as - Practical solutions to Idealistic situation with a common approach of simple yet effective implementation. 
  • Understanding of QC tools
  • Attention to details
  • Ability to work in a fast-paced environment
  • Good working knowledge in MS Office applications with excellent knowledge of Excel and PowerPoint
  • Ability to adjust quickly and smoothly to changing priorities and conditions
  • Ability to interpret data, identify trends, and make suggestions for improvements
  • Strong analytical skills, be able to interpret data, identify trends, and make suggestions for improvements
  • Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player
  • Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
  • Manage the Team and allocate responsibilities 
  • Conduct regular Audits and Checks on the team and Quality Assurance 
  • Maintain Schedule of the daily routine, Prepare MIS and other reports 
  • Create calendars and Brief relevant teams on new updates and refreshers 
  • Identifying process gaps as well as providing process improvement ideas.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Bounce (formerly known as Metro Bikes) is India's first smart mobility solution, with a mission of making daily commute stress-free, time-saving, reliable and convenient. 

Job is expired
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