We are looking for a pleasant Front Desk
Representative to undertake all receptionist and clerical duties at
the desk of our main entrance. You will be the “face” of the company for all
visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy
going personality while also being very perceptive and disciplined. You should
be able to deal with complaints and give accurate information. A
customer-oriented approach is essential.
The goal is to make guests and visitors feel
comfortable and valued while on our premises.
Keeping front desk tidy and
presentable with all necessary material
Greeting and welcoming desks as they
approach the front desk
Answering questions and addressing
Keep front desk tidy and presentable
with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address
Answer all incoming calls and
redirect them or keep messages
Receive letters, packages etc.
and distribute them
Prepare outgoing mail by drafting
correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place
orders when necessary
Keep updated records and files
· Take up other duties as assigned
Proven experience as front desk
representative, agent or relevant position
Familiarity with office machines
(e.g. fax, printer etc.)
Knowledge of office management and
Proficient in English (oral and
Excellent knowledge of MS Office
(especially Excel and Word)
Strong communication and people
Good organizational and multi-tasking
Customer service orientation