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HOTEL ANAND GRAND jobs - Receptionist Front Desk

Receptionist Front Desk

HOTEL ANAND GRAND
location
Hosur
experience 0.5 to 1 Year
salary Salary not disclosed
qualification
Diploma
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Job is expired
Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 2

Job Description

Responsibilities:
Greeting visitors, welcoming them warmly, and directing them to the appropriate person
Taking phone calls and transferring phone calls to suitable departments
Sending and responding to emails important to the office
Organizing meetings for employees and coordinating with clients
Scheduling appointments and maintaining event calendars
Making travel arrangements based on office itineraries
Maintaining documents in soft copy format and taking printouts wherever required
Assigns guests to the proper rooms upon check-in
Answers customer queries via phone, online, or in person
Manages phone and online reservations and event bookings
Processes customer payments and verifies credit card information
Maintains accurate records of bookings and payments
Escalates more critical issues and concerns to supervisor or appropriate teams

Skills:
Customer-centric attitude
Computer literate
Highly organized
Excellent written and oral communication skills
Proficiency in multiple languages is a plus
Familiar with hotel reservation software
Firm understanding of how travel planning websites work

Job Particulars

Role Receptionist / Front Office
EducationDiploma
Who can applyExperienced (0.5 to 1 Year)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1491461
Job Category MBA , Diploma , BSc/BCA/BBM
StateTamil Nadu
Country India

About Company

HOTEL ANAND GRAND
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