Answers telephones, route calls, take messages, and provide general information; greet and direct visitors and patients, reporting to authorities, other colleagues, and overall hospital maintenance. Attend Clients, Billing, and Maintain records of the Visiting Personnel, Addressing Phone Calls with all basic etiquette.
- Answer phone calls, emails, and in-person inquiries
- Communicate with patients to set up and schedule optimal appointment times
- Gather and track medical information from patients
- Organize and input data into electronic health records
- Inquire and process patients’ health insurance
- Support office with administrative and secretarial tasks
- Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
Skills:
Strong interpersonal, time management, and organizational skills
Excellent verbal and written communication skills
Efficient problem solver