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Receptionist - Front Desk

Fission Infotech
1 Year
10,000 - 15,000 Per Month
Job is expired
Posted on 09 May 19
Job DescriptionLast Date 31 May 19

Role and Responsibilities

  • To answer calls professionally and provide the required information about the products/order.
  • To maintain records of customer interactions and report them accordingly.
  • To handle all the queries and the complaints of the customers and resolve any issues in a professional manner.
  • To ensure that all the calls are monitored properly, queries are answered and problems are resolved in a timely manner
  • To further refer any unresolved customer grievances or requests to specific departments for investigation.

Candidate Prerequisites
  • At least one-year relevant experience preferred
  • Excellent communications skills.
  • Basic telephone and email etiquettes.
  • Good listener
  • Good problem-solving skills.
  • Ability to work under pressure.
  • Good knowledge of MS Office for report generation.

Job Type

Interview Type

Face to Face Interview

Company Description
FISSION's aim is to create a utopian world where time zones and countries are just but a name for us. We strive to create a unique user experience and a customized end to end IT solutions for businesses of all sizes and balance sheets. Our capacity to think intelligently and imaginatively makes us the best fit for all kinds of IT projects. We are committed to providing 100% consumer loyalty by being a one-stop shop for all your IT requirements.
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