Communication skills: Communication skills are essential in a medical office assistant position. You may be required to communicate with patients, doctors and other medical staff members. You should be able to listen to and understand messages from others and respond appropriately. You should also be able to communicate effectively with patients to answer their questions and help them feel comfortable.
Attention to detail: Attention to detail is a necessary skill for medical front office assistants. You may be responsible for entering patient information into a computer system, so it’s important to ensure you enter the correct information. You may also be responsible for maintaining patient files, so it’s important to keep the files organized and up to date.
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