Indie Stays Hotel jobs - Receptionist Front Desk

Receptionist Front Desk

Indie Stays Hotel
experience Fresher
salary 10,000 - 12,000 Per Month
qualification
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Posted: 5 Years ago
Views: 9
Applications: 0
Openings: 5

Job Description

  • A Guest Service Associate is the primary point of contact for the guests and acts as the face of Indie Stays. 
  • A Guest Service Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
  • A Guest Service Associate truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Ensure that the Head of Department is kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards
  • Assist other departments, as necessary

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id124855
Locality Address Santacruz East
StateMaharashtra, Maharashtra
Country India

About Company

Located in the Corporate Kalina
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