Looking for a female Receptionist with fluent English, with knowledge of computers, for a Dental clinic in Mumbai. Main role is Delhi calling. Also taking care of patient appointments and overall manager role of the Dental clinic.
Responsibilities:
Greeting and welcoming patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Assisting patients to fill out information forms.
Preparing patients’ charts and daily schedules for the dental staff.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders.
Communicating with medical insurance providers to determine if patients are required to make co-payments.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Skills:
Good telephone etiquette.
Exceptional organizational skills.
Excellent customer service skills.