· To welcome the arriving guests.
· Filling of the arrival and departure register.
· Dealing with complaints and handling them
· Communication and coordination with other departments.
· Co-ordinate for housekeeping team, pantry services & in-house admin activities.
· Responsible for call management both inbound and outbound on EPABX system
· To maintain an Inward and Outward register, for bills, courier, etc
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