Fitness One Group india Limited jobs - Receptionist Telecaller

 · Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

· Curating streamlined email and social media communication mediums for offers, updates, and much more

· Dealing with customer issues and churning out an easy-to-follow solution

·  Managing payment and delivery of customer orders

· Helping customers choose the right product for their requirements and budget

· Handling customer concerns and complaints in a timely manner

· Informing customers of upcoming promotions or deals

· Establishing a positive rapport with all clients and customers in person or via phone

· Forming reports based on customer satisfaction statistics and helping their team to develop new skills

· Fixing appointments based on the availability of customers and clients

· Interacting with customers to ensure they have a desirable and shareable experience