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Trigent Software jobs - Recruitment Associate

Recruitment Associate

Trigent Software

location

experience

Fresher

salary

20,000 - 25,000 Per Month

qualification

12th Pass (HSE)

matching job

Your Profile matches the job

Job is expired

Posted: 11 Months ago

Views: 3

Applications: 2

Openings: 1

Job Description

Detailed JD

We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees.
This will involve interact with candidates via email, phone call, instant messaging
Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of 90% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Participate in Team building activities
Ensure and maintain the security and confidentiality of client data
Ensure Customer Satisfaction

Requirements:

Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
Excellent communication skills (verbal and written).
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule.
Experience working and navigation on multiple systems/tools.
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).
Willing to work in rotational shifts and rotations week off as and when required

Interested candidates can send their resumes or call

Job Particulars

Role HR

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Written-test, Telephonic Interview

Employment TypeFull Time

Job Id1021806

StateKarnataka

Country India

About Company

Trigent Software Pvt Ltd

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