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Relation Manager

Vitne Technologies Pvt Ltd.
4 Years
15,000 - 40,000 Per Month
Job is expired
Posted on 23 May 19
Job DescriptionLast Date 31 May 19

  • Job Title - Relationship Manager
  • Job Type - Full Time
  • Division/ Department - Sales
  • Reports To - Director/ CEO/ MD
  • Experience - 5 to 8 Years
  • Location - Navi Mumbai
  • Salary (In Rupees) - 240000/- to 480000 P.A.
Skill Set
  • Strong communication and leadership skills
  • Work with sales and marketing teams and build rapport with customers
  • To be a strategic thinker
  • An analytical mind and strong problem-solving skills
  • Logical Thinking
  • Deductive Reasoning
  • Conceptual
  • Analytical
  • Critical Thinking
  • Team building
  • Motivating

Responsibilities and Duties
Roles & Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Solving customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Ability to explain complex information clearly and simply
  • To manage Inbound & Outbound Call / Email
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Mandatory Requiems
  • Must have excellent written & verbal English communication and presentation skill

Preferences

  • Preferred candidate from the restaurant or from the food industry background

Languages

  • English, Hindi and Local Language

Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
ViTNE Technologies (P) Limited is a software development company that is purely user-oriented and follows a unique development pattern to provide perfect solutions to clients. We provide solutions that focus on Business Performance and leverage our expertise in latest technologies to provide continuous impact for our customers after an engagement is completed. Starting from its initial days, Vitne Technologies has been catering to the global market and hence, “Delivery on Time, Delivery of Quality” has been our mantra which has brought the company to where it stands today.
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