LickNail Natty Solutions Pvt. Ltd. jobs - Relationship Executive

Relationship Executive Job Description

Responsibilities

·         Understand customer needs and develop plans to address them

·         Identify key staff in client companies to cultivate profitable relationships

·         Resolve customer complaints quickly and effectively

·         Forward upselling and cross-selling opportunities to the sales team

·         Promote high-quality sales, supply and customer service processes

·         Aim to preserve customers and renew contracts

·         Approach potential customers to establish relationships

·         Help sales team up-sell or cross-sell services and products

·         Set sales and revenue targets and work diligently to meet them

·         Collaborate with internal teams (e.g. sales, senior management) to address customers’ needs

·         Specific interaction with marketing – i.e. –Sales Support Materials, Salons visit & Demos.

·         Identify and track all Nail & Salons trends and issues

·         Provide monthly sales reports, monthly expense reports, and any assigned reports to National Sales.  Manager in a timely manner.

Requirements

·         Proven experience as a Client Relationship Executive

·         Knowledge of customer relationship management (CRM) practices

·         Experience in sales or customer service is preferred

·         Problem-solving attitude

·         Aptitude for fostering positive relationships

·         Teamwork and leadership skills

·         Customer-oriented mind-set

Education

12th/ Graduation Preferred

Fresher’s can also apply