ECLF
Key Responsibilities
Client Relationship Management: Cultivate trust, serve as primary contact, resolve issues, ensure satisfaction.
Business Growth: Identify needs, propose solutions, upsell/cross-sell, meet sales targets, develop strategies
.
Customer Experience: Analyze feedback, coordinate with internal teams (sales, marketing, support) for consistent service.
Market Insight: Research trends, competitors, and market conditions to provide valuable insights to clients.
Account Management: Manage client data, records, and documentation, ensuring compliance.
Essential Skills
Excellent communication & listening
Sales & negotiation
Problem-solving
Customer-centric approach
Analytical & research skills
Motivation & initiative
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