PURPOSEOF THE JOB
Managing aportfolio between 20-35 BBG credit relationships depending on the geographycovered and the branches mapped to the RM and maintain HNW relationshipmanagement of the BBG customers in order to provide quality service to thecustomers.
KEYRESPONSIBILITIES
BusinessDevelopment
1. Regular Branch interaction for leadgeneration for BBG and updates on the leads
2.Documentation pre-disbursement (Doc collection, legal amp; TSR, Valuationetc.) and post disbursement, including deferral closure
3. Updating LTSand conversion of leads generated by the branches
4. Cross sellof various asset products, other liability accounts, TPP products to theexisting Relationships and its group accounts raised as HNW
5. Increasingthe IPH and CTG to ensure revenue maximization
Customerrelationship management
1. Cam Preparation amp; query resolution
2. Customernegotiation on rates and other issues relating to charges
3. Dailyservicing of customer – Issuance of Cheque books, DDs, cash deposition /withdrawal issues, solvency certificates, RTGS, trade amp; fx transaction, etc
4. Preparationof customer profiling sheet and identifying cross sell and revenue increasingopportunities
Coordinatingwith internal and external stakeholders
1.Co-ordination with credit for CAM approval, deferral waiver / extension amp;other customer requirements like Buyers credit, TOD’s
2.Co-ordination with local Ops for disbursement of a case, TOD limit setting,submission of Stock Statement
3. Housekeepingincluding CAM renewals, deferral closure, Call memos, stock statements, insurancerenewals, Plant visit, Site visit etc
4. Stressedaccounts / Exit account management, follow-up and regularization of TOD’s
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