ROLE OF RELATIONSHIP MANAGER
• A Relationship Manager is required to have a pleasant personality and good interpersonal skills
• They must also have extensive knowledge of the organization's products, which will help them pitch to clients.
• Further, they must have good problem-solving skills and good communication skills as mitigating customer issues and providing information about company policies and products are part of the job of a Relationship Manager.
INTERVIEW PROCESS
WRITTEN EXAM
GROUP DISCUSSION
PERSONAL INTERVIEW
Responsibilities:
Create and enforce plans that will help meet the needs of customers
Build long-term relationships with clients and customers
Work quickly to address and resolve customer issues
Notify the sales team of new sales and cross-selling opportunities
Become familiar with the competition to stay ahead of them
Encourage high-sales and good customer service practices
Create strategies and work with clients to boost their brand
Help promote and maintain a positive company image