Relationship Manager jobs in Delhi at EWards

Resonsibilities

Researching and analyzing the market to find out potential business opportunities
Building contacts with potential clients to create new business opportunities
Conducting business meetings with prospective clients.
Understanding client needs and offering tailored solutions.
Maintaining an ongoing fruitful relationship throughout their tenure .
Formulating marketing plans in alignment with the eWards platform to maximize customer retention and engagement.

Skills:

Ability to work collectively and individually by setting targets for yourself to ensure objectives are met efficiently .
Ability to map and understand industry trends in order to identify potential clients.
Ability to pin point the clients problematic areas and provides necessary solutions.
Ability to communicate the features of the platform with utmost clarity and simplicity.
Ability to travel

What we offer:

Competitive compensation package
High incentive
Youth Driven Company
Challenging career path with huge growth opportunities
Friendly Work Environment
Holistic learning
Independent decision making opportunities

eWards, is a SAAS based tool, which assists a business owner to understand their clients needs, interact with them across multiple channels and increase monetization by improving customer metrics.

Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue.

At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system and an advance One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools one can find in the industry.

At eWards, we believe the competitive advantage derived out of superior customer experience will differentiate tomorrow’s winners from the lossers. The value resides not only in what a company delivers for its customers, but in how it delivers it.

We ensure we handhold our customer throughout their journey with us and engage them continuously through our customer success managers.