Responsibilities:
1. Handling the database
2. Providing service support to clients (schools)
3. Reaching out to new clients(schools) & sharing product information.
4. Handling priority clients & interested prospects for getting them registered with the company
5. Working on CRM software
6. Working on Leads generated through various online & offline marketing activities.
7. Managing relationships with customers
8. Conducting customer interviews
9. Identifying and communicating customer needs
10, Ensuring customer satisfaction
11. Resolving customer issues and concerns
12. Developing and implementing marketing strategies to grow the customer base
Skills:
Excellent verbal and written communication skills
Strong computer skills
Strong interpersonal skills
Excellent customer service skills
Strong presentation skills
Strong organizational skills
Ability to work well in a team environment
Ability to work in a fast-paced environment