This role will need to develop a healthy knowledge of the business offerings, services and products.
Responsibilities of candidates include:
• Look for new business opportunity.
• Managing customer relationship
• Communicating with customers
• Ensuring sales growth
• Building sales strategies.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.
Skills:
Ability to build and maintain strong client and business relationships.
Proficiency in Microsoft Office and CRM software.
Excellent communication and interpersonal skills.
Good conflict resolution and problem-solving skills.
Leadership and team management skills.
Customer-oriented.