queries or new requirements from clients and allocate work to FLA accordingly.
management and solve the work related issues raised by teams and freelancers.
FL and quality assurance of their work.
Billing and create FLA payment reports.
up with Associates(CA,CS) and giving proposal to clients.
as the point of contact between the executives,Freelancers and
good relationships with clients so that business can maximize the value of
key contacts at potential clients to establish relationships.
the problems and challenges of clients and identify ways the business could
excellent service to maintain positive reputation of the company.
any customer complaint promptly and professionally.
in one and one meeting with clients.
targets and develop and execute a strategy to meet them.
Prepares reports by collecting,
analyzing, and summarizing information.