Accser Pvt Ltd jobs - Relationship Manager

·        Register queries or new requirements from clients and allocate work to FLA accordingly.

·       Team management and solve the work related issues raised by teams and freelancers.

·         Monitoring the FL and quality assurance of their work.

·         Advance Billing and create FLA payment reports.

·         Follow up with Associates(CA,CS) and giving proposal to clients.

·         Act as the point of contact between the executives,Freelancers and internal/external clients

·         Maintain good relationships with clients so that business can maximize the value of those relationships.

·         Identify key contacts at potential clients to establish relationships.

·         Understand the problems and challenges of clients and identify ways the business could better address.

·         Provide excellent service to maintain positive reputation of the company.

·         Resolve any customer complaint promptly and professionally.

·         Participate in one and one meeting with clients.

·         Set targets and develop and execute a strategy to meet them.

·         Prepares reports by collecting, analyzing, and summarizing information.