Location Mumbai (Andheri) Salary 3Lpa to 6Lpa
Experience min 2 Year
Job Summary (Responsibilities and Duties)
Be accountable for the entire Relationship Manager of a growing business Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicate. Needs to manage class rescheduling requests and handle DataBase and coordinate with the Tech team to execute this in the backend to manage ongoing classes. Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow
The Relationship Manager will be required to communicate with customers via phone and email. Maintain Documentation and Communicate the same to
Stakeholders by recording customer queries and details Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications Excellent communication and Interpersonal Skills Excellent skills on MS Office, Documentation, Advanced Excel eg VLookUp.