Relationship Manager key duty involves Customer Handling ,Meeting Arrange , Online / Offline Dealing ,Helping Assistant Managers.
Responsibilities and requirements:
Maintain a deep knowledge of company products and services.
Build and maintaining strong relationships with prospective and existing clients.
Research and pursuing new business opportunities.
Identify clients’ needs and requirements and proposing suitable solutions.
Provide clients with comprehensive product/service consultations and guiding their decision-making process.
Upsell and cross-selling products/services to clients.
Resolve complaints and issues efficiently and in a timely manner.
Meet sales/revenue targets.
Ensure client satisfaction.
Ability to build and maintain strong client and business relationships.
Excellent communication and interpersonal skills.
Good conflict resolution and problem-solving skills.
Leadership and team management skills.
Customer-oriented.