To effectively contribute towards building the asset of the Mortgages Division by marketing/ selling targeted Home Loan products and solutions to potential and existing customers at targeted yields.
Ensure client and channel acquisition through effective networking organizing local area programs direct builder network and cross selling through group systems ABMM/ABG group companies.
Undertake new client acquisition and manage their retention ensuring growth in business volumes-Ensure effective channel management at the local level interacting with customers and influencers to grow the mortgage lending business
Ensure high levels of customer satisfaction by understanding and addressing customer needs and issues on a continuous basis
Ensure compliance with policies and processes providing all relevant documentation and support to the Risk & Operations teams
Maintain MIS data at a local level generating reports to ensure better risk management and customer service and communicating these to senior management
A US $44.3 billion corporation, the Aditya Birla Group is in the League of Fortune 500. Anchored by an extraordinary force of over 120,000 employees belonging to 42 nationalities, the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices, our businesses have grown into global powerhouses in a wide range of sectors – metals, textiles, carbon black, telecom and cement. Today, over 50% of Group revenues flow from overseas operations that span 34 countries in North and South America, Africa and Asia.
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