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Relationship Manager

For a client of TeamLease Services Ltd
1 to 3 Years
1,80,000 - 2,64,000 Per Year
Posted on 12 Nov 18
Job DescriptionLast Date 11 Jan 19

Acquire new customers through leads and cold calls 

● Follow-up regularly on open leads to ensure lead conversion 

● Work closely with the operations team to provide a great service for our customers 

● Follow-up for interest collection and NPA reduction 

● Keep track of customer database and record feedback 

● Provide email and SMS support to customers 

● Ensure that the customer receives the highest standard of service 

● Improve client retention through great customer service 


Experience: 


● Work experience of 2+ years in a call center setup 

● Experience in gold loan/financial industry is a plus 

● Experience with support software like Freshdesk is a plus 


Qualifications: 


● Excellent communication skills: fluent in English and Kannada 

● Ability to speak Telugu/Hindi is a plus 

● Good typing skills and basic computer knowledge 

● Amicable personality; must be a delight to talk to 

● Must be customer-focused and sales oriented 

● Must be passionate about your job, willing to put in extra effort whenever required 


Job Role

Job Type

Interview Type

Company Description
TeamLease
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