Relationship Manager - Retail Sales
Locations: Mumbai, Maharashtra, India
Req #: 26187
Career Area: Sales
Job Purpose:
- Pursue sales leads
- Visit existing and new customers who may be of strategic importance to the organisation
- Assess customer needs and suggest appropriate products and services
- Respond to more complex customer enquiries
- Negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets
- Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
- Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands.
- Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.
- Establish annual, quarterly, monthly, or weekly sales plans and priorities and schedule own activities so these targets are met.
- Coach and mentor less experienced sales representatives to achieve their sales targets.