Reputed insurance company jobs - Relationship Officer

Responsibilities:

Build and maintain relationships with clients, customers, and partners through regular communication and engagement activities.

Understand customer needs, preferences, and expectations to provide personalized service and support.

Promote products and services to clients through effective sales presentations, demonstrations, and discussions.

Identify opportunities to cross-sell or upsell products and services to existing clients.

Respond to inquiries, complaints, and requests from clients in a timely and professional manner.

Collaborate with internal teams, including sales, marketing, and operations, to address customer needs and resolve issues.

Meet sales targets and performance metrics, such as revenue goals, customer satisfaction ratings, and retention rates.

Keep updated on industry trends, market developments, and competitor activities to identify opportunities and challenges.

Maintain accurate and organized records of client interactions, transactions, and sales activities.

Participate in training and professional development activities to enhance sales and relationship management skills.